To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The responsibilities listed below represent the required knowledge, skill, and/or ability.   Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Project Management
  • Manage all customer-related project plans and report back to VP of Operations: driving all onboarding of new customers to completion.
  • Manages transition of accounts from one business model to another.
  • Responsible for interfacing with all customers, Sales, IT Dept., Pricing Dept., Procurement Dept., Accounting/Finance Dept. for all business-related solutions
  • Manages all related time requirements to ensure efficient customer onboarding.
  • Manages the existing and future state of all customer business solutions.
  • Manages all Corporate Projects that are maintained within Microsoft Project.

• Web Catalog
  • Assists Catalog manager in all customer-related activities.
  • Leads/Assists in all customer training activities.
  • Assists with all current/future catalog developments and setups.

• Electronic Data Interchange
  • Supports IT resources in developing customer solutions related to EDI, XML, etc.
  • Leads/Assists in coordinating customer/van/sF resources needed to achieve the desired solution.

• Customer Service
  • Coordinates customer-specific processes with Procurement Manager, Catalog Manager, and Field Sales Team.
  • Develops customer-specific reporting needs and coordinates with related departments as necessary.
  • Assists Procurement Manager in related catalog order processing as the need arises.

• Handles any other corporate duties and/or projects, as assigned, for the benefit of the organization